Privacy Policy www.soap4life.eu

This Privacy Policy is intended to inform users of the https://www.soap4life.eu/ website (hereinafter, website) about our privacy policies. This Policy applies, without limitation, to any individual or entity that uses the website and interacts with its content. By using this site and providing us with any information, you agree to this privacy policy. Please note that in case of any discrepancy between a translated and the original version of this privacy policy (in Portuguese) the original version shall prevail.

Ensuring the protection of personal data is a fundamental commitment, therefore, we dedicate all our resources and efforts to process your data in full compliance with EU Regulation 2016/679 (the "General Data Protection Regulation" or "GDPR" ), as well as any other applicable legislation.

The website is intended to provide information about the products, services and activities of the company Reliable2morrow Unipessoal Lda. (hereinafter us), and of the brand Soap 4 Life (national Portuguese brand 633053), including: sale of products and services, sharing in line with our activities, amongst others.

The Personal Information we collect will be used solely and exclusively so that we can provide and improve the services provided. We will not use or share your information with others, except as described in this Privacy Policy.

By using our site, the User declares that she/he is of legal age and has given us consent to collect her/his information. Our services are not intended for children and minors must use this website accompanied by an adult.

Our website may contain links to other websites, we remind you that when visiting them you should consult the respective privacy policies for which we cannot, in any case, be held accountable for.

To facilitate your privacy choices, we use Usercentrics, this application allows the user to manage all authorisations and integrations with third parties from the moment you open this site  (opt-in / opt-out) before any information is downloaded.

I. WHO WE ARE

II. YOUR RIGHTS

III. PERSONAL DATA (WHAT WE KEEP AND WHAT FOR)

IV. COLLECTION, STORAGE AND PROCESSING OF PERSONAL DATA

And what is the data you provide us used for?

(i) Provide the services available on the Site for the benefit of Customers

(ii) To improve services

(iii) For marketing purposes

(iv) For the defense of the company's legitimate interests

V. SHARING PERSONAL DATA WITH THIRD PARTIES

VI. MAINTENANCE OF PERSONAL DATA COLLECTED

VII. WHERE WE STORE PERSONAL INFORMATION

VIII. COOKIES

IX. ORDERS AND PAYMENT

X. PRIVACY POLICY UPDATES AND CHANGES

XI. BUSINESS TRANSITIONS

XII. COPYRIGHT

I.WHO WE ARE

Reliable2morrow Unipessoal Lda., Is responsible for the processing of personal data within the meaning of the General Regulation on Data Protection. For questions related to the processing of your personal data, you should contact us through the following means:

Email: info@soap.4life.eu

Address: Rua Fialho de Almeida, nº14, 2ºEsquerdo, Esc. BR19, 1070-129 Avenidas Novas, Lisbon, Portugal.

NIPC- 516371428

Phone: ( 351) 916080100

The following describes our practices for collecting and disseminating information in relation to the Site https://www.soap4life.eu/. In order to fully understand your rights, we recommend that you read this Policy and also consult our Terms and Conditions.

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in the way we process your personal data or any changes in legal terms. We advise you to check it periodically.

II. YOUR RIGHTS

As an European resident, you have the right to: access, rectify, request the removal, object to the treatment of and / or request the restriction to any information about you, that we have in our possession, just by contacting us through the contacts available in point I. of this policy.

We use your information only to fulfil our services and we are not responsible for the privacy policy of other platforms (for example, payment) associated with our website. We advise you to always check the privacy policy of each entity involved in the processes you carry out online.

III. Personal Data (see definition in the pop up)

Reliable2morrow Unipessoal Lda. Is the sole owner of the information collected on the Site and does not sell or share this information (s) to any external parties, except as specifically enshrined in this Privacy Policy (as providers of logistics, accounting and other services necessary for the pursuit of each end)

Through the use of the Site, we may collect the following information:

a) Name, addresses, telephone numbers, e-mail addresses and other data requested for the purposes to which they relate;

b) Information about comments, experiences, and others that you send us through our contact / meeting forms.

c) Certain demographic information (country, postal code, age);

d) Name of the service provider and the date, time and content of any messages you send to us;

e) IP address and other technical information of your servers or suppliers, such as: domain names of the home server, Internet protocol, type of operating system and browser, language and pages you visit on this site;

f) Credit / debit card and other billing information, including cardholder transaction data, card numbers, expiration dates and billing addresses - collected at the time of the transaction just to effect it,

g) Information given in any application or authorization (location, type of device, UDID [unique phone code]) and provided by you and / or your mobile device;

h) Information obtained through e-mail and other communications (surveys, referral sites or third parties) including social networking sites (such as Facebook, Instagram, YouTube and others), the maintenance and analysis of site server logs, and via "cookies" (small text files saved on your computer (s) to improve your experience),

i) Information about your interaction with the site (pages visited, actions, among others), through Google Analytics, to help us improve our offer - this information is anonymous, that is, it can never be associated with personal data.

IV. COLLECTION,STORAGE AND PROCESSING OF PERSONAL DATA

This Privacy Policy informs in general how we collect and use your personal data.

In general, we collect personal data directly from the customer, so that you have control over the type of information you provide to us. As an example, we received information from you as follows:

(i) Pop up 'Comments' and pop up 'Share your experience': we collect the necessary data (name, email, comment, mobile phone) in these pop ups, as well as the visitor's IP address and the agent's string browser user to help detect spam (your IP data is collected automatically but neither we nor our web service provider has access to it). In each pop-up, you can select whether or not to allow the comment to be published on the website and whether your first name accompanies the publication.

(ii) Sales Contact Form: When filling out and sending this form, the Customer provides the following data: name and / or surname, mobile phone, e-mail, message and / or availability and meeting request using the google calendar .

(iii) Newsletter: When accepting to receive our newsletter, the user shares with us the following data: email address, name, periodicity with which he / she wishes to receive it. In order to ensure the best Newsletter service, we rely on Mailchimp (Mailchimp's privacy policy ) when you accept to receive the newsletter you accept that some of your data be stored on this platform, so that we can proceed sending through it.

The data collected by the site also reaches us via our email at www.soap4life.eu, our domain is protected by an SSL certificate, the server of our site is located in the EU. The contact form data is also stored privately and on servers that comply with various security measures.

We may also collect and process certain information about your behavior during your visit to the site, in order to personalize the interaction with the site and give you the best online experience, we can also store and collect information in cookies (see VII) and similar technologies, subject to the Cookie Policy. We do not collect or process sensitive data.

And what is the data you provide us used for?

In general, we use your data to essentially place orders and communicate with you about other requests (contacts / meetings / comments) made through the Site; to communicate with you about your order, to share information or advertising related to our products and services and to screen for potential risks and / or fraud and to improve and optimize our Site (eg, navigation and interaction analysis with the Site).

In particular, Customers' personal data are processed for the following purposes:

(i) Provide the services available on the Site for the benefit of Customers

This general objective may include, as appropriate, the following:

a) Order processing, including receipt, validation, shipping and billing;

b) Resolution of cancellations or problems of any kind related to an order, or goods and services purchased;

c) Return of products in accordance with legal provisions;

d) Reimbursement of the value of the products and / or services in accordance with the legal provisions;

e) Provide support services, including responses to questions about requests, responses to comments and follow-up to requests / meeting scheduling, and all support related to the goods and services available on the Site;

f) Providing newsletters, ebooks, or other digital content to our users;

g) Creation and administration of the account on the Site;

The processing of data for these purposes is, in most cases, necessary for the conclusion and execution of a contract between Reliable2morrow Unipessoal Lda. And the Client. In addition, certain processes subordinated to these purposes are required by applicable law, including tax and accounting laws.

(ii) To improve services

We want you to have an excellent online experience. Thus, we may collect and use certain information about the buyer's behavior, we can invite you to complete satisfaction questionnaires after the completion of an order or we can carry out, even with the help of partners, studies that help us to adapt and optimize our offer.

These activities, despite being in our interest, always guarantee fundamental rights and freedoms.

(iii) For marketing purposes

We want to keep you updated on the best product / service offers on which you might be interested.

In this sense, you will be able to receive general and thematic information, information about products and services similar or complementary to those you have purchased, information about offers or promotions, information about products added in the 'account / cart / favorite' sections or others in which you are interested in, as well as well as other commercial communications (eg market research and opinion polls) as well as viewing personalised recommendations for you, on the website.

In order to provide interesting information, we may use certain data about the buyer's behavior (for example, products viewed / added to the wish list / purchased) to create a certain profile. We ensure that this processing is carried out in accordance with your rights and freedoms, and that the decisions you take have no legal effect on you and do not significantly affect you.

In most cases, marketing communications are made with prior consent. The Customer can change the consent and withdraw it at any time, through the settings available on the website, in his account, by accessing the unsubscribe link displayed in the messages he receives, or by contacting us using the contact details described above. .

We may use marketing campaigns with a legitimate interest in promoting and developing our commercial activity. Either way, the information used ensures all measures that guarantee your fundamental rights and freedoms.

The Customer may, at any time, request us, through the means described above, to stop processing personal data for marketing purposes.

(iv) For the defense of the company's legitimate interests

There may be situations in which we will use or transmit information to protect our rights and business activities.

These may include:

(i) Measures to protect the website and website users from cyber attacks;

(ii) Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;

(iii) Measures to manage several other risks.

The general basis for these types of processing is the legitimate interest in defending commercial activity, it being understood that we guarantee that all the measures we take guarantee a balance between our interests and their fundamental rights and freedoms.

In addition, in certain cases, we base processing on legal provisions, such as the obligation to ensure the protection of assets and values ​​provided by applicable legislation in the area.

When we use third parties to help us collect and / or process your personal information, we normally ask you to comply with this privacy policy. However, we make no representation or warranty that such third parties will comply with such request. These third parties include Facebook, Twitter, Instagram, YouTube, Pinterest, Spotify, ad networks and others. The placement of social media widgets may allow these third parties to view information about you and your activities through cookies, web beacons and other technologies that you access on your browser or device.

V. SHARING PERSONAL DATA WITH THIRD PARTIES

Although, as a general rule, Reliable2morrow Unipessoal Lda. Does not share or sell your personal data obtained, Reliable2morrow Unipessoal Lda. May send your personal data to service providers hired by Reliable2morrow Unipessoal Lda. Within the scope of the contract entered into with the Client (examples: providers of logistics, production services, legal and or accounting services).

Any third party with whom we may share your data is required to maintain it securely and use it only to perform the service on our behalf, which will be destroyed upon completion of that service and in accordance with the procedures of Reliable2morrow Unipessoal Lda.

VI. MAINTENANCE OF PERSONAL DATA COLLECTED

Reliable2morrow Unipessoal Lda. Will process (collect, store and use) information that is provided in a manner compatible with the EU's General Data Protection Regulation (GDPR).

We will keep your information accurate and up-to-date for as long as is strictly necessary

Reliable2morrow Unipessoal Lda. Is required to retain information in accordance with the law, such as information required for tax and audit purposes. The length of time certain types of personal data are to be kept can also be determined by specific business sector requirements and agreed practices. Personal data can be kept beyond these periods, depending on the individual needs of the business.

As a general rule, data is saved:

· As long as there are commercial connections with the Customer (for reasons inherent in the provision of the service);

· During the maximum period of 12 (twelve) months since the last contact by the user / Client;

· Until the request of the user / customer for its removal.

If the Customer leaves a comment, the comment and data are kept indefinitely

For users who register on our site, we also store the personal information they provide in the user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

VII. WHERE WE STORE PERSONAL INFORMATION

When you place an order, comment, request, or other interaction on our website, we keep the information you share with us until you tell us otherwise.

Information and data shared in comments, experiences, meeting requests and other generic requests - are stored privately and on servers that follow security measures, in a single-use excel from Reliable2morrow Unipessoal Lda. Our website is protected by a certificate SSL security and our website servers are located in the EU.

Information and data shared for newsletter purposes - MailChimp stores some data to send you newsletters (if you subscribe) and other marketing communications. You can learn more about MailChimp's privacy policy. 

VIII. COOKIES

A "cookie" is a small unit of information that a website assigns to your device while visiting the website. Cookies can be used for various purposes. This includes allowing you to navigate between pages efficiently, enabling the automatic activation of certain features, remembering your preferences and making interacting with our services faster and easier. Cookies are also used to help ensure that the information offered to you is of interest to you and to collect statistical data about the use of our Services.

The Site uses the following types of cookies:

"Session cookies", stored only temporarily during browsing to allow normal use of the system and are deleted from your device when you close your browser.

"Persistent cookies", which only the website reads, are stored on your computer for a specified period and are not deleted when you close your browser. They are used when it is necessary to know your identity in case of frequent visits (eg they allow you to save login preferences).

"Third party cookies", which are set by other online services that execute content on the page you are visiting (eg by third party analytics companies)

Cookies do not contain any information that personally identifies you, but the personal information we store about you may be linked, by us, to the information stored and obtained in the cookies. You can always delete cookies using the instructions included in the device preferences. However, if you choose to disable cookies, some features of the website may not work properly and your online experience may be limited.

Information on use of the website

The site uses a tool based on Snowplow Analytics technology to collect information about the use of the Site. This tool collects information such as the frequency with which users access the site, the pages they visit, etc. It does not collect any personal information and is only used by the service provider using and hosting the website to improve the Website and the services.

Command libraries (Google Web Fonts)

In order to present the content in a correct and visually appealing way in all browsers, we use script and font libraries, such as Google Web Fonts on this site. Google web fonts are downloaded to the browser’s cache to prevent multiple uploads. If your browser does not support Google Web Fonts or does not allow access, the content will be displayed with a standard font. In theory, it is possible for the corresponding library operators to collect data, although in this case it is not clear for what purpose. The Google library operator privacy policy is available here.

IX. ORDERS AND PAYMENTS

In order to make orders and payments, some information will be requested, this financial information is used only for the purposes requested, and is not stored. Our website is protected with an SSL certificate.

X. PRIVACY POLICY UPDATES AND CHANGES

Como supra referido, reservamos o direito de modificar esta política de privacidade a qualquer momento, devido a mudanças nas nossas práticas ou por outras razões operacionais, legais ou regulamentares, por isso, reveja-o regularmente. As alterações e clarificações terão efeito imediatamente após a sua publicação no site. Se fizermos alterações materiais a esta política, podemos notificá-lo para que tome conhecimento. 

XI.  BUSINESS TRANSITIONS

Na eventualidade de a Reliable2morrow Unipessoal Lda. ser adquirida ou incorporada noutra a empresa, as suas informações poderão ser transferidas para os novos proprietários. 

XII. COPYRIGHT

Todos os textos e imagens constantes do Site estão protegidos por direitos de copyright e outros direitos de propriedade intelectual. Não é, por isso, permitida a sua reprodução e/ou cópias, no todo ou em parte, e/ou cópia, é também é proibida a sua modificação, inclusão e publicação em outros meios sem a devida autorização, estando sujeito às responsabilidades e sanções legais.

If you want or need to contact us in this regard, or for any other reason related to our Privacy Policy, write to us at: info@soap4life.eu

Last update - 05/25/2021